At Cleanadora, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

Information We Collect

We may collect the following personal information from our clients:

• Name

• Phone number

• Email address

• Home address

• Service details related to your cleaning request

How We Use Your Information

We use your information to:

• Schedule and manage cleaning appointments

• Send appointment reminders and service updates

• Communicate with you regarding your service requests

• Send occasional promotions or special offers (only if you opt in)

• Improve our services and customer experience

Data Sharing and Protection

Cleanadora does not sell, rent, or share your personal information with third parties for marketing purposes.

SMS consent is not shared with third parties or affiliates for marketing purposes.

We only share information when necessary to:

• Provide our services (e.g., internal staff scheduling)

• Comply with legal obligations

We take reasonable measures to protect your personal data from unauthorized access, disclosure, or misuse.

SMS Terms & Conditions: 

1- SMS Consent Communication:
The information as phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Cleanadora, you may receive messages related to the following:

• These messages may include:
• Appointment confirmations
• Appointment reminders
• Service updates

Example: “Hello Client, we are scheduled to clean your home today. 401-271-0408 Reply STOP to opt out of SMS messaging from Cleanadora at any time.”

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your cleaning service.

4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:
You may opt in to receive SMS messages from Cleanadora in the following way:

• By submitting an online form.

6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://cleanadora.com/ or call us at 857 229 0422.

Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

Message and data rates may apply.
You can opt-out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary